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WordPress support WordPress support and maintenance — BB STUDIO and maintenance

We update WordPress core and plugins, fix errors and make changes to WordPress sites — including ones we did not build. One-off work is ₴600/h; ongoing support starts at ₴2,900/mo.

We work under a formal contract, with no prepayment. You get an estimate in hours before we start, and if anything unexpected comes up, we check with you first.

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WordPress support and maintenance — BB STUDIO

Why a WordPress site needs looking after

WordPress, themes and plugins are updated all the time: authors patch vulnerabilities, and hosting providers move to newer PHP versions. A site nobody has updated for years will sooner or later break after a server change or become an easy target for attackers.

We take care of the technical side: updating core, themes and plugins — always after taking a backup — fixing errors, replacing abandoned plugins and moving the site to a current PHP version. You see the estimate in hours before any work starts, so the bill is never a surprise.

We also support sites built by other developers: first we check what state they are in and tell you what to fix first. If the site is already infected, we start with malware removal.

WordPress support pricing

We give you an estimate in hours or a monthly price before we start. No prepayment.

One-off tasks

hourly, for actual time spent
₴600/h
  • Core, theme and plugin updates
  • A backup before any change
  • Fixing 500 errors and blank screens
  • Replacing abandoned plugins
  • Upgrading to a newer PHP version
  • Theme, form and email fixes
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Ongoing support

monthly
from ₴2,900/mo
  • Regular WordPress updates
  • File and database backups
  • Uptime monitoring
  • Security and vulnerability checks
  • Small text and layout edits
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The amount of edits included in monthly support is agreed in the contract; anything beyond that is billed at ₴600/h. Larger jobs — new sections, integrations, a redesign — are quoted separately.

What we do for WordPress sites

01

Updates without surprises

Before updating core, a theme or plugins we take a full backup and check compatibility. Major updates are tried on a copy of the site first, and if something goes wrong, we restore the working version.

02

Error fixing

500 Internal Server Error, the white screen of death, “Error establishing a database connection”, a layout broken by an update — we find the cause in the logs instead of switching everything off at random.

03

Replacing abandoned plugins

A plugin its author has not updated for years is an open door for attackers. We find a maintained replacement or move the feature into the theme so you no longer depend on someone else’s code.

04

Newer PHP versions

Old PHP versions no longer receive security updates, and hosting providers gradually switch them off. We check your theme and plugins for compatibility and only switch the live site once everything works on a copy.

05

Theme, forms and email

We change blocks, copy and styles through a child theme so edits survive updates. We set up sending via SMTP and check the domain’s SPF, DKIM and DMARC records so form emails get delivered and are less likely to land in spam.

06

Speed and security

We strip out what is not needed, set up caching and protect the admin login from password guessing. If the site is seriously slow, there is a dedicated service: website speed optimisation.

How we handle a task

  1. Describe the task

    You tell us what is broken or what needs changing and give us access to the admin panel and hosting.

  2. Estimate

    We look at the site and tell you how many hours the work will take before we begin.

  3. Backup, then work

    We copy the files and database first, and only then update, fix or improve.

  4. Check and report

    We test the site, forms and email, then tell you exactly what was done and how long it took.

Why hand your WordPress site to us

  • We know WordPress inside out: not just the admin panel but theme and plugin code and server settings too.
  • No change without a backup: if an update goes wrong, there is always a version to roll back to.
  • You know the cost in advance: we estimate the hours up front, and you pay for the time actually spent.
  • No prepayment: you pay as agreed or under the contract; we are a Ukrainian sole proprietor, not VAT-registered.
  • Transparent pricing: one-off work at ₴600/h, monthly support from ₴2,900/mo.

What most often breaks WordPress sites

  1. Updating everything at once without a backup, leaving nothing to go back to.
  2. Updates put off “for later” for months, until attackers exploit the vulnerability.
  3. An outdated PHP version: the host upgrades the server, and the site stops loading.
  4. Edits made directly in theme files, which the next update simply wipes out.
  5. Form emails sent through the default mail() function without SMTP, so they often go missing or end up in spam.
  6. One shared admin login for everyone, so nobody knows who changed what.
WordPress support
one-off tasks, hourly
₴600/h
Get a quoteGet a quote

WordPress support FAQ

One-off work costs ₴600/h, and you pay for the time actually spent. Monthly support with updates, backups, monitoring, security and small edits starts at ₴2,900/mo. We give you an estimate in hours before any work begins.

First, think back to what happened just before the error — an update, a new plugin, a change on the hosting side — as that speeds up the search. Then get in touch: we will read the error logs, work out what broke — a plugin, the theme, the PHP version or the hosting — and fix it.

WordPress cannot connect to its database: the database password or address has changed, the database is damaged, or the database server is overloaded or down. We check the settings, the database and the hosting; if the database is damaged, we repair it or restore it from a backup.

Yes. First we review the theme, plugins, PHP version and hosting, then tell you what state the site is in, what is critical and what can wait.

Yes, as long as you take a backup and check compatibility first. That is exactly how we update, and big changes — such as a PHP upgrade — are tried on a copy of the site first.

We support sites on our own CMS and other systems too, under our website support service.

No. There is no prepayment for our work: you pay as agreed or under the contract. We operate officially as a Ukrainian sole proprietor (FOP, 3rd group), not VAT-registered, and provide a contract, invoice and certificate of completion.

Useful reading on WordPress

Check your WordPress site

Worth running before you contact us: a malware scan, a speed audit, and SSL certificate and security header checks, at no cost.

Website support

No prepayment, fully official

Everything we agree is put in writing, and we never take money up front — you see the result of the work before you pay for it.

No prepayment

We take no money in advance. Payment terms are agreed with you beforehand — by arrangement or under the contract.

Official: registered sole proprietor

Contract, invoice and certificate of completed work. We are a Ukrainian sole proprietor (FOP, 3rd group) and not VAT-registered, so the price is final — no VAT is added on top.

Price and deadlines in the contract

We fix the scope, cost and timeline before work starts. Any new task begins only after you have approved its price.

Free estimate

The consultation and project estimate cost nothing and commit you to nothing. We reply within 15 minutes during working hours.

Related services

We build modern websites that combine thoughtful design, high speed and convenient functionality. From corporate sites to complex web projects — solutions that work for your business growth.

We design online stores with a well-thought-out structure, fast performance and convenient checkout. We integrate payment, delivery and everything needed for effective online sales.

Product catalog
Cart
Online payment
Delivery
CRM
Analytics

We create landing pages that grab attention and motivate action. A thoughtful structure, strong design and conversion focus help you get more leads.

Conversion
Prototype
Responsive
Lead form
Analytics

Design for new websites and redesigns of old ones, UX audits, mockups in Figma or Photoshop and pixel-perfect coding. We also create logos and brand identity. We make sure the site is clear to people and brings in leads, not just looks good.

We optimize the site for search engines, improve its visibility in Google and attract the target audience. We work on technical optimization, content and organic traffic growth.

We set up and run ads on Google, Facebook, Instagram and TikTok, and help businesses show up in ChatGPT and AI search answers. A transparent budget, clear reports and prices published on the site.

We run Instagram, Facebook and TikTok for businesses: a content plan, posts, Reels and Stories in one consistent style. We also set up pages from scratch — profile photo, bio, covers, buttons and a link to your site.

Social media managementPage setup
Instagram
Facebook
TikTok

We ensure the stable operation of the site: updates, backups, bug fixes, security control and technical support. You grow your business — we take care of the site.

We host websites on fast SSD hosting with SSL, daily backups and 24/7 monitoring. Moving from another host? The migration is free — and you get 2 weeks of hosting as a gift.

Let’s create something amazing together

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