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Website malware Website malware removal — BB STUDIO removal

We find and remove malicious code and backdoors, clean your files and database, close the hole the attackers used and ask Google to lift its warning. Malware removal from ₴2,500.

We work under a formal contract, with no prepayment. Before cleaning, we copy the site as it is, so any file or data can be recovered if needed.

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Website malware removal — BB STUDIO

What to do if your site has been hacked

A hacked site rarely just stops working. More often it quietly redirects visitors elsewhere, sends spam or generates hundreds of spam pages that end up in Google, while browsers and search results warn people that the site is dangerous. The longer it goes on, the more you lose: customers, rankings and trust.

We do not stop at deleting one suspicious file. We hunt down every backdoor, clean the files and database, update the CMS and plugins, change all passwords and keys and, above all, find and close the cause of the hack. Then we request a review in Google Search Console and check the blacklists.

To be honest, nobody can promise that a site will never be hacked again. But closing the cause and keeping things updated cuts the risk sharply — for WordPress sites, that is what our WordPress support is for.

Malware removal pricing

First we gauge how deep the infection goes, and only then do we name a price. No prepayment.

Malware removal

one-off, root cause included
from ₴2,500
  • Scan for malicious code and backdoors
  • Cleaning files and the database
  • Updating the CMS, themes and plugins
  • New passwords and keys everywhere
  • Closing the hole that let them in
  • Review request to Google
  • Blacklist checks
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Protection and support

monthly
from ₴2,900/mo
  • Updates that patch vulnerabilities
  • Clean backups in case of a breach
  • Watching for suspicious changes
  • Limits on admin login attempts
  • Minor edits when needed
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The price depends on how deep the infection goes, how many sites share the hosting account and whether a clean backup exists. If several sites share one account, we check them all: an infected neighbour can reinfect the cleaned site.

What malware removal includes

01

Finding malicious code

We scan the files and manually inspect anything suspicious: obfuscated code, modified core files, PHP files in the uploads folder.

02

Backdoors

We look for the hidden ways back in that get sites reinfected: web shells, unknown administrators, altered configuration files and suspicious cron jobs.

03

Database clean-up

We remove malicious scripts and spam links from posts, settings and widgets — places a simple file scanner never sees.

04

Closing the cause

We work out exactly how the site was compromised: an outdated plugin, a pirated theme, a weak password or leaked credentials. Then we update or replace whatever was vulnerable and shut that door.

05

New passwords and keys

We change the passwords for the admin panel, hosting, FTP and database, plus the WordPress secret keys, so stolen sessions and credentials stop working.

06

Google and blacklists

Once the site is clean, we request a review in Google Search Console, check the domain and server IP against blacklists and follow up until the warning is lifted.

How we clean a site

  1. Assessment and snapshot

    We take a backup of the site as it is and assess how far the infection has spread.

  2. Clean-up

    We remove malicious code and backdoors from the files and database and update the CMS and plugins.

  3. Closing the hole

    We fix the cause of the hack and change every password and key.

  4. Rescan and Google

    We scan the site again, check the blacklists and send a review request to Google.

Signs your site is infected

Owners often do not see the infection themselves: malicious code may only fire for visitors arriving from search or on a phone.

Redirects to other sites

Visitors from Google or on mobile land on casino, pharmacy or “you have won” pages, while you see your normal site when you visit directly.

Browser and Google warnings

Chrome shows a red warning that the site is dangerous, and Google search results flag it as possibly hacked.

Spam pages in Google

A site:yourdomain search shows pages you never created: text in Japanese or Chinese, pills, knock-off branded goods.

Blocks, spam and unknown admins

Your host suspends the site for sending spam, email from your domain goes to spam folders, and administrators you never added appear among the users.

Noticed something like this? Run the site through our free malware scanner or contact us straight away: the sooner the clean-up starts, the less damage is done.

Why trust us with the clean-up

  • We go after the cause of the hack, not just the symptoms — otherwise the site gets reinfected the same way.
  • We clean code by hand and work out how your particular site is put together, rather than relying on an automated scanner alone.
  • We are upfront about what can be promised: a thorough clean-up and a closed loophole, yes; “protection forever”, no.
  • No prepayment: you pay as agreed or under the contract; we are a Ukrainian sole proprietor, not VAT-registered.
  • Transparent pricing: malware removal from ₴2,500, protection and support from ₴2,900/mo.

Mistakes that get a site reinfected

  1. Only the file flagged by the host is deleted, and the backdoor stays put.
  2. The site is restored from an old backup without fixing the vulnerability, so it gets hacked the same way again.
  3. Hosting, FTP and database passwords are left unchanged, so the attacker still has access.
  4. A security plugin is installed and the job is considered done, even though malicious code is already in the database.
  5. Old copies and test versions of the site are left on the hosting, and the infection comes back through them.
  6. Nobody requests a review from Google, so the search warning stays up longer than it needs to.
Website malware removal
one-off, root cause included
from ₴2,500
Get a quoteGet a quote

Malware removal FAQ

From ₴2,500, one-off: finding and removing malicious code, cleaning the database, updates, password changes, closing the vulnerability and a review request to Google. The exact price depends on how widespread the infection is, and we quote it before starting. Protection and support afterwards starts at ₴2,900/mo.

Do not delete files at random or restore an old backup — that can wipe out the traces we use to find the cause. If you can, change your hosting and admin passwords, then contact us: we will copy the site as it stands and then start the clean-up.

First the site has to be fully cleaned and the vulnerability closed. Then, in the Security Issues report in Google Search Console, we submit a review request describing what was done. Google makes the decision, so we cannot promise a date, but without a request the warning usually stays up longer.

No, and nobody can honestly promise that. But we close the cause of the hack, change all credentials and update the site, and regular updates under our website support service sharply reduce the risk of reinfection.

Yes — OpenCart, plain PHP sites and our own CMS too. The platform only changes the details: we look for the same things — malicious code, backdoors and the cause of the hack.

We remove only what is malicious and copy the site before we start, so your content, orders and settings can be restored. Spam pages created by the attackers are deleted and drop out of search over time; the sooner the site is cleaned, the less it loses in Google.

No. There is no prepayment for our work: you pay as agreed or under the contract. We operate officially as a Ukrainian sole proprietor (FOP, 3rd group), not VAT-registered, and provide a contract, invoice and certificate of completion.

Useful reading on website security

Check your site’s security yourself

Find out for free whether the site carries malicious code, whether security headers are set, whether SSL is valid and whether the server IP is on any blacklist.

Website support

No prepayment, fully official

Everything we agree is put in writing, and we never take money up front — you see the result of the work before you pay for it.

No prepayment

We take no money in advance. Payment terms are agreed with you beforehand — by arrangement or under the contract.

Official: registered sole proprietor

Contract, invoice and certificate of completed work. We are a Ukrainian sole proprietor (FOP, 3rd group) and not VAT-registered, so the price is final — no VAT is added on top.

Price and deadlines in the contract

We fix the scope, cost and timeline before work starts. Any new task begins only after you have approved its price.

Free estimate

The consultation and project estimate cost nothing and commit you to nothing. We reply within 15 minutes during working hours.

Related services

We build modern websites that combine thoughtful design, high speed and convenient functionality. From corporate sites to complex web projects — solutions that work for your business growth.

We design online stores with a well-thought-out structure, fast performance and convenient checkout. We integrate payment, delivery and everything needed for effective online sales.

Product catalog
Cart
Online payment
Delivery
CRM
Analytics

We create landing pages that grab attention and motivate action. A thoughtful structure, strong design and conversion focus help you get more leads.

Conversion
Prototype
Responsive
Lead form
Analytics

Design for new websites and redesigns of old ones, UX audits, mockups in Figma or Photoshop and pixel-perfect coding. We also create logos and brand identity. We make sure the site is clear to people and brings in leads, not just looks good.

We optimize the site for search engines, improve its visibility in Google and attract the target audience. We work on technical optimization, content and organic traffic growth.

We set up and run ads on Google, Facebook, Instagram and TikTok, and help businesses show up in ChatGPT and AI search answers. A transparent budget, clear reports and prices published on the site.

We run Instagram, Facebook and TikTok for businesses: a content plan, posts, Reels and Stories in one consistent style. We also set up pages from scratch — profile photo, bio, covers, buttons and a link to your site.

Social media managementPage setup
Instagram
Facebook
TikTok

We ensure the stable operation of the site: updates, backups, bug fixes, security control and technical support. You grow your business — we take care of the site.

We host websites on fast SSD hosting with SSL, daily backups and 24/7 monitoring. Moving from another host? The migration is free — and you get 2 weeks of hosting as a gift.

Let’s create something amazing together

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